Do you charge for shipping Ecowell products?
Great news! We offer free shipping on all orders within India—no minimum purchase required. For our international customers, shipping charges will vary based on your location and will be clearly shown at checkout before you place your order.
How long will it take to receive my order?
For deliveries within India, you can expect your order to arrive within 5-7 business days. If you’re in a remote or less accessible area, it might take up to 10 business days. For international orders, delivery usually takes between 10-15 business days, depending on your country.
Do you provide express shipping?
Yes! All our orders are shipped via express delivery, so you get your products as quickly as possible.
How can I track my order?
Once your order is on its way, we’ll send you a tracking link via WhatsApp. This lets you follow your package in real-time, so you always know exactly where it is.
What is the Order Processing Time:
We usually process and dispatch orders within 24-48 hours on business days.
How can I receive Multiple Shipments?
If you order multiple products, they may arrive in separate packages depending on availability.
Address Changes:
Please double-check your shipping address before placing your order. If you need to update it, contact us as soon as possible.
Customer Support:
If you have any questions or concerns about your shipment, our friendly support team is here to help. Reach out via email or WhatsApp anytime!
